Cancel/Change Order Policy

Effective Date: April 8, 2025

At Dadlabo, we understand that sometimes changes or cancellations may be necessary. Please review our policy below to ensure a smooth process.

Order Cancellation or Modification

To cancel or modify your order, please contact us within 4 hours of placing your purchase. After this 4-hour window, we are unable to process cancellations or modifications, as orders may already be in the processing or shipping stage.

If you need to make changes or cancel your order, please contact us as soon as possible through:

Important Notes

  • Delivery Address Accuracy:
    Please double-check that your delivery address is accurate and complete before submitting your order. Dadlabo cannot be held responsible for issues arising from incorrect or incomplete addresses provided at checkout.
  • Returned Orders Due to Incorrect Address:
    If an order is returned to us due to an incorrect address, you may be responsible for additional shipping charges to resend the package.

Need Assistance?

If you have any questions or need further assistance regarding your order, please don’t hesitate to reach out to us. Our customer service team is available to help during our support hours:

  • Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)
  • Phone: +1 (602) 789-5067
  • Email: [email protected]

Thank you for shopping with Dadlabo! We are here to ensure your satisfaction and provide the best possible service.